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CavesHouseApts May2026 2BedApt 20

Terms and Conditions

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Caves House Apartments - Terms and Conditions

Part A - Accommodation Terms

 

A1.  Reservations and Eligibility

The person making a reservation must be at least 18 years of age and will be responsible for all guests associated with the booking and for compliance with these Terms and Conditions. A valid credit or debit card is required to secure a reservation.
Reservations are accepted subject to availability and the rate and package conditions applicable at the time of booking. Rate-specific terms, including cancellation conditions, will be confirmed in your booking confirmation.

A2.  Deposit and Payment

A deposit of one night's accommodation is collected at the time of booking for standard rate reservations. The balance is payable at check-in.

We reserve the right to charge your nominated payment method for any outstanding amounts arising from your stay, including damage, additional services, or applicable cancellation fees.

A3.  Check-In and Check-Out

Check-in:  From 2:00 pm. Early check-in is subject to availability and may attract an additional fee. Please contact us in advance to arrange.

Check-out: By 10:00 am. Late check-out is subject to availability and may attract an additional fee. Please request at check-in.
Keys or access codes issued at check-in must not be shared with persons who are not registered guests.

A4.  Maximum Occupancy

The number of persons occupying an apartment must not exceed the maximum occupancy specified at the time of booking. We reserve the right to refuse entry or require guests to vacate where this condition is not met, without refund.

A5.  Guest Conduct

All guests are expected to conduct themselves in a respectful, considerate, and lawful manner throughout their stay, including in apartments, shared outdoor areas, and the grounds of the property. Caves House Apartments is situated within a strata community and guests are expected to comply with strata by-laws and house rules communicated at check-in.

We reserve the right to remove any guest from the property — without refund — where their conduct is, in our reasonable opinion, unacceptable, disruptive, or in breach of any applicable law or strata requirement.

A6.  Minimum Age — Schoolies and Leavers

Caves House Apartments does not accept bookings from school leavers (Schoolies) or groups where the majority of guests are under 19 years of age, regardless of who makes the reservation.

Any person who secures accommodation by misrepresenting their age or the composition of their group will be required to vacate immediately and no refund will be given. Identification may be requested from any guest at any time.

A7.  Smoking Policy

Smoking and the use of electronic cigarettes or vaping devices is strictly prohibited inside all apartments and all indoor areas of the property. A cleaning and remediation fee of $500 will be charged if this policy is breached. Designated outdoor areas are available for smoking.

A8.  Quiet Hours

In consideration of all guests and the residential character of the strata property, quiet hours apply between 10:00 pm and 7:00 am daily. During quiet hours, guests are asked to minimise noise, including music, television, and outdoor activity. Persistent breach of quiet hours may result in guests being required to vacate the property without refund.

A9.  Damage and Loss

Guests are responsible for any damage to or loss of Caves House Apartments property caused by themselves or their visitors during their stay. Costs of repair, replacement, or remediation will be charged to the guest's nominated payment method. 

A10.  Pet Policy

Pets are not permitted unless expressly approved in writing prior to arrival. Where approval is granted, conditions including a pet bond and additional cleaning fee will apply and will be confirmed at the time of approval.

A11.  Cancellation and Modification

Cancellation and modification terms vary by rate and package.

The specific conditions applying to your reservation are set out in your booking confirmation. If you need to cancel or modify your reservation, please get in touch with reception within office hours.

 

Part B - Website Terms of Use

 

B1.  Acceptance of Terms

By accessing or using the Caves House Apartments website, you agree to these Website Terms of Use. We may update these terms at any time by publishing a revised version on our website. Your continued use of the website after publication constitutes acceptance of the updated terms.

B2.  Permitted Use

You may use this website for lawful purposes only. You must not use it to transmit material that is unlawful, defamatory, offensive, or that infringes third-party rights. We reserve the right to restrict or withdraw access to this website at any time without notice.

B3.  Accuracy of Information

While we take care to keep information on this website accurate and current, we make no warranties as to its completeness or suitability for any particular purpose. Information on this website should not be relied upon for personal, legal, or financial decisions without seeking independent professional advice.

B4.  Limitation of Liability

To the maximum extent permitted by law, Caves House Apartments excludes all liability for any loss or damage of any kind arising from your use of, or inability to use, this website or its content, including indirect, incidental, special, or consequential loss. Where liability cannot be excluded, it is limited to the extent permitted by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

B5.  Third-Party Links

Our website may include links to third-party websites. We do not endorse or take responsibility for the content, accuracy, or privacy practices of those websites. Use of any linked website is at your own risk.

B6.  Intellectual Property

All content on this website — including text, images, photography, graphics, logos, and design — is owned by or licensed to Cultural Icon Pty Ltd and is protected by copyright and other applicable intellectual property laws. You may access and use website content for personal, non-commercial purposes only.

Reproduction for any commercial purpose requires our prior written consent.

B7.  User-Generated Content

By submitting any content to us — including reviews, photographs, comments, or social media posts referencing Caves House Apartments — you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, adapt, and publish that content in connection with our business and marketing activities.

We will not identify you personally without your consent.

B8.  Governing Law

These Terms and Conditions are governed by the laws of Western Australia. Any dispute arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Western Australia.

 

Part C - General

 

C1.  Modifications

Caves House Apartments reserves the right to modify these Terms and Conditions at any time. Updated terms take effect immediately upon publication to our website. Continued use of the website or making of a booking after that date constitutes acceptance of the updated terms.

C2.  Severability

If any provision of these Terms and Conditions is found by a court to be invalid, unlawful, or unenforceable, that provision will be read down or severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

C3.  Contact Us

Email:  reception@caveshouseapartments.com.au
Phone:  +61 8 6708 1001
Website: www.caveshouseapartments.com.au

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